Japan should stop sneering at our world class SMRT

An article in thenewpaper on 20 Nov by a SM Ong took offence at an
apology issued by the Japanese MRT for a slight hitch in the departure
of its train. SM Ong was incensed, felt insulted because the apology was
not because the Japanese MRT had a ponding problem, not because their
MRT had regular and frequent breakdown, not because their train had a
collision. The apology was because their