Job Purpose
To maintain a customer relationship portfolio of major customers in respect of their business requirements including maximising customer sales, service and profit performance in the Stanbic Bank Zambia businesses. This role predominantly focuses on the bancassurance channel and covers Individual Life and Personal Lines, Motor Insurances within Personal & Business Banking segments. The role requires focus on the following underlying business drivers:-
* Number of Customers and Premiums
* Fee and Commission Income
* Costs
* Fee and Commission Income
* Costs
Key Responsibilities/Accountabilities
Financial Accountability
Internal process management
Customer Service
Risk and Governance Adherence
Effective Human Resource Management
Internal process management
Customer Service
Risk and Governance Adherence
Effective Human Resource Management
Preferred Qualification and Experience
Qualifications:
* O Levels
* B.Com / B.Admin or other relevant qualification
* Marketing and Sales qualification
Experience:
* Insurance experience
* Sales management experience
* An understanding of the interaction between the strategic, operational and sales management of a business coupled with the banking industry.
* Financial management and marketing experience an advantage
* O Levels
* B.Com / B.Admin or other relevant qualification
* Marketing and Sales qualification
Experience:
* Insurance experience
* Sales management experience
* An understanding of the interaction between the strategic, operational and sales management of a business coupled with the banking industry.
* Financial management and marketing experience an advantage
Knowledge/Technical Skills/Expertise
Business / Technical Knowledge:
* Knowledge of end to end Sales management
* Knowledge on both life and short term insurance
* Understanding of risk and risk management
* Knowledge of end to end Sales management
* Knowledge on both life and short term insurance
* Understanding of risk and risk management
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