"Kazi ya Mkono"- An Aversion for Hard Work Coupled with Entitlement

It's an Africa-wide problem that we have covered a few times. Hash writes:
“Kazi ya Mkono” as a culture
Image courtesy of Core 77
I recently had someone who works with me complain about being given “Kazi ya Mkono” (aka, KYM) jobs (which is a term for “work of the hands” and is often used as a derogatory term for manual labor). I was stunned. Did this person not understand that I still get my hands dirty and build stuff? That I still run errands myself? That nothing gets built if you aren’t also willing to get down to do the hard work yourself?

It reminded me of a conversation I had with Becky Wanjiku earlier in the year, where she was complaining about graduates with university degrees and how unemployable they are in Kenya. They come out thinking that they’re “management material” and won’t do hard things. She tried to hire someone straight out of university for a networking job, and he refused to climb a ladder to install a WiMax solution.

Simply put, most of Kenya’s university graduates are not hungry enough. I see it when I look at the people we interview for positions at my companies. I see it when I mentor startups, where the CEO wants a business card that says that, and a desk, but won’t leave that desk to get his feet dirty knocking on doors. They don’t know that hustling isn’t just what you say to get work, business or jobs, but doing the actual work too.

Some of the best people I’ve had the honor to work with come with no degrees. They’re hungry. They hustle. They make up for their lack of training by educating themselves, watching, learning – but most importantly, trying. They will do whatever it takes to get that job done.

This attitude towards Kazi ya Mkono is a cancer in our system. It’s an unearned, entitlement mentality that is disturbing to see in anyone, but especially in 23-year old recent grads.
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