Data Centre Operator (Reference HRMC 82/13/5)

Advertiser: Department of Home Affairs

Location: Pretoria

Salary: R170 799 to R201 195 per annum (Level 7). In addition, a range of competitive benefits are offered.
Centre: Head Office, Pretoria
Chief Directorate: Infrastructure Management

Requirements:
A 3 year Degree/ Diploma in Information Technology / Computer Engineering or an NQF level 6 qualification in the related field with 1 years’ experience in systems supports environment ( internship / experiential training)
- Knowledge of database administration and servers
- Knowledge of server hardware and software systems
- Knowledge of relevant operating systems
- Knowledge of the Departmental legislation and Prescripts
- Knowledge of the State Information Technology Agency Act 88 of 1998
- Knowledge of Data Centre Management
- A valid driver’s licence
- Willingness to work extended hours and travel extensively.

Duties:
The successful candidate will be responsible for, amongst others, the following specific tasks:
- Provide and secure support system to all Department locations
- Maintain and monitor support systems
- Provide user support in the department
- Provide advice and guidance in the effective use of systems, product and services relating to data centre operation
- Perform day to day facility operation of Client Data Centre
- Work closely with staff and outside contractors to resolve Data Centre incidents in a timely manner
- Maintain and monitor the data centre environment
- Facilitate the moves, adds, and changes of equipment and cabling in the department
- Provide immediate assistance for technology problems and questions for DHA staff
- Maintain technical competence on new technology
- Troubleshoots and maintain accurate records on time, material request to perform repairs and services
- Update and monitor server and perform first and second support hardware and software maintenance to users
- Responsible for back-up and recovery of database when crashed by making more effective use of applications
- Maintain and monitor data availability in line with the Service Level Agreement
- Monitor the performance, availability, response, trends and error rates of all servers and resolve or escalate issues

Enquiries: Head Office: Mr K Thenga, Tel: 012 406 2591

The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to promote representivity (race, gender, disability) through the filling of position. Candidates whose appointment / transfer / promotion will further the objective of representivity will receive preference.

The Department of Home Affairs has embarked on an extensive turnaround programme, aimed at developing a culture of responsiveness and improved service delivery. We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a world-class service. If you have what it takes to serve the needs of South Africa’s citizens, residents and visitors - and your credentials meet the requirements of any of the following positions,- then respond before the closing date. Join our leadership team in transforming our vision into a reality.

Applications:
Applications must be sent to the correct address as indicated below, to reach the address on or before the closing date. Applications sent to a wrong address and/or received after the closing date or those that do not comply with the requirements, will not be taken into consideration. In the event of hand-delivery of applications, applicants must sign an application register as proof of application. Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below:

Direct applications to: The Department of Home Affairs, Postal address: Private Bag X114, Pretoria 0001, Physical Address; The Hallmark Building, Corner Johannes Ramokhoase & Thabo Sehume Street, Pretoria.
Eastern Cape Province: Postal address: Private Bag 7413, King Williams Town, 5600 Physical address: 11 Hargreaves Avenue, King William’s Town, 5600 Free State Province: Physical address: Postal address: P.O Box 12262 Brandhof 9324Physical Address: 40 Victoria Road Willows Bloemfontein 9301
Gauteng Province: Postal address: Private Bag X108, Braamfontein, 2017, Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal Province: Postal address: PO BOX 09, Scottsville 3209 Physical address: 181 Church Street, Pietermaritzburg 3200
Limpopo Province: Postal address: Private Bag X9517, Polokwane, 0700 Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga Province Postal Address: Private Bag X11264, Nelspruit, 1200, Physical Address: 2nd Floor, Bateleur Building 16 Nel Street, Nelspruit, 1200.
North West Province: Postal address: Private Bag X 119, Mmabatho, 2735, Physical address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape Province: Postal address: Private Bag X 9103, Cape Town, 8000 Physical address: 4th Floor, Faircape Building, 56 Barrack Street, Cape Town, 8001

Note:
Applications must be submitted on a Z83 form (click to download pdf form), obtainable from any Public Service department and should be accompanied by a comprehensive CV, including the details of at least two contactable referees (should be people who recently worked with the applicant) and certified copies of qualifications and identity document (with an original certification stamp). It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the South African Qualifications Authority. Where a valid driver’s licence is a requirement, applicants must attach certified copies of such licences. No faxes or e-mailed applications will be considered. If no contact is made within three months of the closing date, please accept that the application was unsuccessful. Successful candidates will be required to enter into a performance agreement and be subjected to security clearance procedures. Successful candidates may be required to undergo a competency assessment. Candidates who possess a tertiary qualification, as well as those who promote representivity (especially People with Disability), will receive preference.

Reference number: HRMC 82/13/5

Closing date: 13 September 2013