Me: Hi! Welcome to Cracker Barrel. Can I start you off with some sweet tea?
Woman: I'd like coffee. Starbucks, please.
Me: *laughs for a second before realizing woman is serious* Um. We don't have Starbuck's coffee.
Woman: But, it's my favorite!
Me: Yes. But you're in Cracker Barrel. We have Royal Cup coffee.
Woman: But I don't want Royal Cup. I want Starbucks.
Me: I realize that. But you're in CRACKER BARREL.
Woman: Well, you really should consider getting some Starbucks coffee in here. Everybody loves it.
Me: Do I really need to explain the concept of franchising to you?





